Meet the Team

Team of Educators

The educators in our Beauty School are experienced in teaching and are award-winning professionals. Besides highly motivated, Master Educators at Pivot Point Academy are trained with our proprietary Mindful Teaching Professional Development product. We provide clear and consistent training to make the most out of your fun and interactive educational experiences. The focus is on you becoming the best beauty professional possible.

Stylists shampooing hair

Ms. Frances (Lead Educator and Master Educator, Teacher Trainer)

Mrs. Frances is an enthusiastic instructor who motivates all students – specialists to beginners – by demonstrating a passion for cosmetology and customer service. Ms. Frances is a skilled presenter and platform artist. In 2000 Frances set on the board to help produce Pivot Point’s Textbook Salon Fundamentals, currently she has several techniques that are used in Pivot Point’s videos, and in 2015 Ms. Frances was the first educator to use the new interactive digital platform learn about beauty program (LAB).

Mrs. Frances is holding the following Licenses: Cosmetologist & Cosmetology Instructor. She is a Pivot Point Alumni with more than two and half decades of Experience in the beauty industry. Also holding the following Degrees: Associate in Psychology and a bachelor’s degree In Elementary education. She led instruction for cosmetology students and cosmetology teachers in the U.S. and abroad. Mrs. Frances has received 6 teachers of the year awards.

Large group of students with Ms. Diana

Ms. Diana (Lead Master Esthetics Educator)

“Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.”

Ms. Diana is a licensed Esthetics Instructor, Dermalogica Expert, Certified MUD Lead Makeup Educator, and CIDESCO Diplomat with over 15 years of teaching experience in the beauty industry. Ms. Diana has been involved with many projects, contributing her makeup skills in NAHA nominated and winning teams and in a reality TV show, Global Beauty Masters. Her latest endeavor is contributing her knowledge as a Subject Matter Expert in the Fundamentals Esthetics coursebook for Pivot Point International.

Mr Ken posing with several students

Mr. Ken (Lead Master Barber & Master Cosmetology Educator)

“My passion is sharing knowledge in the hair industry at all levels.”

Mr. Ken is a licensed Barber and Cosmetology Educator holds an active barber and cosmetology license and is a Senior Registered Barber and Hairdresser in the United Kingdom (UK). Mr. Ken is also a certified British Master Barber. In 1994 he decided to put his dedication toward the education of the next generation of beauty professionals. Mr. Ken continues to work as a barber in a barbershop to stay up to date and relevant in the field to share this information with his students.

Ms Marissa posting with students

Ms. Marissa (Cosmetology & Barber Educator)

“Cosmetology is a way to create art, hair becomes the canvas. Teaching cosmetology, for me, is a way to share how to create art, build relationships, inspire growth, and help turn passion into purpose.”

Besides being a licensed Cosmetologist and Teacher, Ms. Marissa also holds a Barber and Barber Teacher license. In this wonderful profession and behind the chair for 8 years. As an undergrad Marissa competed and placed: 2nd in trending cut and color and 5th in long hair design. Marissa is our champion in BaaB business training that focused on social media presence.

Nikki Santana posing with students

Ms. Niki (Cosmetology Educator)

“My philosophy is to equip our future professionals with the tools necessary to succeed in the beauty industry by providing exceptional technical education. Both in the classroom and on the student salon floor. With my personal experiences, the training our students will receive is real life hands on with client & stylist interaction.”

Ms. Niki is licensed cosmetology instructor for 6 years. She is holding a Cosmetology license for 10 years. As our champion of the business training Prosper U we focus on students skills to rebook, increase retentions, product knowledge that will help them prepare our graduates to be salon ready in the real world. This foundation will enable the to successfully attain employment in the beauty industry and related fields.

Ms. Ursulla Cosmetology Educator

Ms. Ursulla (Cosmetology Educator)

“Pivot Point Academy will be your wonderful beginning to your pathway to success in this industry, creating beauty along your journey.”

Holding the following licenses: Cosmetologist and Cosmetology Instructor.  Ursulla is known as a charismatic, driven, passionate person. Believing – Life is beautiful, everyone sees beauty every day. Our industry allows us to formulate that vision, apply it to our work, and create happiness in the world. Beauty is very powerful! I have found absolute success in the beauty industry, continuously learning, and valuing the great relationships established along my journey. Competition and Awards: Led Multiple Event Competitions. From her Alma mater for “Perfect Attendance.

Yvette Cosmetology Educator

Ms. Yvette (Cosmetology & Barber Educator)

“If you do what is easy your life will be hard. If you do what is hard your life will be easy”

Ms. Yvette is a licensed Cosmetologist and Barber with over 40 years of experience in the industry and has been teaching for over 19 years. She is passionate about her craft and passing the baton of knowledge to up-and-coming Cosmetologists and Barbers. She has always believed that making people feel good and look beautiful is fulfilling to her soul. Ms. Yvette is also a certified lash extension specialist.

Mr. Dennis (Cosmetology & Barber Educator)

“Be who you needed!”

Mr. Dennis is a licensed Cosmetologist with 18 years of experience and has been teaching for 10 years at multiple levels in the industry. He is passionate about his craft and passing on knowledge to up-and-coming Cosmetologists and Barbers. Mr. Dennis has always believed education is the road to success in this industry.

Ms. Ive (Cosmetology & Esthetic Educator)

“How you do anything is how you do everything. You are responsible for the energy you bring into your space.”

Ms. Ive is a licensed educator in cosmetology and esthetics with over 14 years of experience. The beauty industry has taught her so much about being your authentic self. To create a space where we can help one another look and feel our best selves is her biggest passion. Passing her knowledge motivates Ms.Ive to stay working in the industry to continue bringing trends and the latest education to the classroom. Being able to have creative freedom in the industry and what we offer is absolutely one of a kind. She holds many skills & certifications including GK Hair keratin treatment, Dermalogica, and barbicide clean touch.

Ms. Erika (Cosmetology & Esthetic Educator)

“If you want to be the very best in the beauty industry, your starting point is to select a great school, like Pivot Point Academy teaching one of the best curriculums currently available from Pivot Point International.”

Ms. Erika has been in the beauty industry for over 33 years and teaching for over 22 years. Her passion for this industry has led her to the path of teaching,  She loves to see the faces of the new students on their first day of class all the way through to the last day at school when they have built the confidence to go out on their own. She has been a master educator for Pivot Point for most of her career, teaching everything from hair via nails to skin! She has helped students to get ready for competitions. She is still working on clients, she loves making them feel and look their best!

Team of Student Support and Services

Our Student Support and Services Team is here for you. From getting to know us, our educators, our campus and programs, creating a financial plan, FAFSA (financial aid, federal student aid) support via onboarding, and being around for questions you may have until your graduations and beyond. Our focus is on you being successful.

Michelle posing in front of large group of people

Michelle (Director Admission, Guest Services)

“What sets us apart? Our culture, our mission. We have a professional energy and family culture. Our staff is an education gold mine, our owners are involved in the day to day and you can feel everyone LOVES what they do. You will experience that that when you walk into Pivot Point Academy.”

Read Michelle’s Interview in Voyage Chicago

Michelle has been a licensed Cosmetologists for 16 years and is currently the Director of our Admission team, Student Salon, Spa and Barber Clinic.

Lisa passing envelope to woman

Lisa (Lead Student Services & Financial Aid)

“I love helping our students from the start of their dream until they graduate from our program.”

Lisa has worked at Pivot Point Academy for over 14 years. I manage student services and assist with all student financial services responsibilities. Lisa has her Bachelor of Science Degree in Family and Consumer Sciences with a Minor in Business Administration.

Manager Guest Service $ Assistant Bridget

Bridget (Guest Service Manager & Financial Aid Assistant)

“I choose to have a career at Pivot Point Academy because this is a place where we help students grow into
amazing beauty professionals. Pivot Point Academy welcomed me into the beauty industry. It introduced me
to some of the most remarkable people in my life. The beauty industry has the warmest, kindest, and most
accepting people that I have ever been honored to meet. I love working at Pivot Point Academy being surrounded by people who inspire me and others daily.”

Bridget’s philosophy: Motivation is what gets you started. Habit is what keeps you going.

Meleina (Guest Services for the Student Salon, Spa, and Barber Clinic)

Pivot Point Academy is a sanctuary for growth and passion! I love to work in an atmosphere where everyone can express themselves all while working towards their ambitions.

My favorite quote: “Beauty is an attitude.” (Anonymous)


  • Our Open House will give you the opportunity to check out our students in action, and feel the energy of our academy. It will enable you to see yourself here every day doing what it is you love. 

    call at (847) 985-5900 or via email info@academy-pp.com


    Open House – an Evening of Infotainment

    Happy Holidays! Enjoy this time of the year with friends and family. Return to class on January 3rd, 2024 (Wednesday)

    Holiday Break 2023
  • Happy Thanksgiving! Return to class November 27th, 2022 (Monday)

    Thanksgiving Break 2023

    Return to class  September 5th, 2023 (Tuesday)

    Labor Day Break 2023
  • Enjoy your summer! Return to class July 10th, 2023 (Monday)

    Summer Break 2023

    Remember and Honor. Return to class on May 30th, 2023 (Tuesday).

    Memorial Day Break 2023