Meet the Team

Team of Educators

The educators in our Beauty School are experienced in teaching and are award-winning professionals. Besides being highly motivated, Master Educators at Pivot Point Academy are trained with our proprietary Mindful Teaching Professional Development product. We provide clear and consistent training to make the most out of your fun and interactive educational experiences. The focus is on you becoming the best beauty professional possible.


Ms. Frances (Lead Master Cosmetology Educator and Teacher Trainer)

Frances is an enthusiastic instructor who motivates all students – specialists to beginners – by demonstrating a passion for cosmetology and customer service. Ms. Frances is a skilled presenter and platform artist. In 2000 Frances set on the board to help produce Pivot Point’s Textbook Salon Fundamentals. She has developed several techniques that are used in Pivot Point’s videos, and in 2015 Ms. Frances was the first educator to use the new interactive digital platform learn about beauty program (LAB).

Frances is holding the following Licenses: Cosmetologist & Cosmetology Instructor. She is a Pivot Point Alumni with more than two and half decades of Experience in the beauty industry. Also holding the following Degrees: An associate’s in Psychology and a bachelor’s degree In Elementary education. She led instruction for cosmetology students and cosmetology teachers in the U.S. and abroad. Mrs. Frances has received 6 teachers of the year awards.

Frances’s philosophy: “Success is peace of mind, which is a direct result of self-satisfaction in knowing you made the effort to become the best of which you are capable.”

Ms. Diana (Lead Master Esthetics Educator )

Diana is a licensed Esthetics Instructor, Dermalogica Expert, Certified MUD Lead Makeup Educator, and CIDESCO Diplomat with over 15 years of teaching experience in the beauty industry. Ms. Diana has been involved with many projects, contributing her makeup skills in NAHA nominated and winning teams and in a reality TV show, Global Beauty Masters. Her latest endeavor is contributing her knowledge as a Subject Matter Expert in the Fundamentals Esthetics coursebook for Pivot Point International.

Diana”s favorite quote: “Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.” Maimonidies

Mr. Ken (Principle of Education, Lead Master Barber Educator and Master Cosmetology Educator)

Ken is a licensed Barber and Cosmetology Educator holding an active barber and cosmetology license and is a Senior Registered Barber and Hairdresser in the United Kingdom (UK). Mr. Ken is also a certified British Master Barber. In 1994 he decided to put his dedication toward the education of the next generation of beauty professionals. Mr. Ken continues to work as a barber in a barbershop to stay up-to-date and relevant in the field to share this information with his students.

Ken’s philosophy: “My passion is sharing knowledge in the hair industry at all levels.”

Ms. Marissa (Cosmetology and Barber Educator)

Besides being a licensed Cosmetologist and Teacher, Marissa also holds a Barber and Barber Teacher license. In this wonderful profession and behind the chair for 8 years. As an undergrad, Marissa competed and placed: 2nd in trending cut and color and 5th in long hair design. Marissa is our champion in BaaB business training that focused on social media presence.

Marissa’s philosophy:  “Cosmetology is a way to create art, hair becomes the canvas. Teaching cosmetology, for me, is a way to share how to create art, build relationships, inspire growth, and help turn passion into purpose.”

Ms. Niki (Cosmetology Educator)

Niki is a licensed cosmetology instructor for 6 years. She is holding a Cosmetology license for 10 years. As our champion of business training Prosper U, we focus on students’ skills to rebook, increase retention, and product knowledge that will help them prepare our graduates to be salon ready in the real world. This foundation will enable the to successfully attain employment in the beauty industry and related fields.

Niki’s philosophy: “My philosophy is to equip our future professionals with the tools necessary to succeed in the beauty industry by providing exceptional technical education. Both in the classroom and on the student salon floor. With my personal experiences, the training our students will receive is real life hands-on with client & stylist interaction.”

Ms. Ursulla (Cosmetology Educator)

Holding the following licenses: Cosmetologist and Cosmetology Instructor.  Ursulla is known as a charismatic, driven, and passionate person. Believing – Life is beautiful, everyone sees beauty every day. Our industry allows us to formulate that vision, apply it to our work, and create happiness in the world. Beauty is very powerful! I have found absolute success in the beauty industry, continuously learning, and valuing the great relationships established along my journey. Competition and Awards: Led Multiple Event Competitions. From her Alma mater for “Perfect Attendance.

Ursulla’s vison: “Pivot Point Academy will be your wonderful beginning to your pathway to success in this industry, creating beauty along your journey.”

Ms. Dina (Cosmetology Educator)

Dina is a Pivot Point alumni. She has been in the industry for 40+ years. She has been a cosmetology educator for the last 10. Dina believes in the importance of a strong work ethic to achieve exemplary success. These passions carry over into Dina’s teaching style. Dina believes in prioritizing a work/life balance.

Dina’s philosophy: “Work hard/play hard!”

Ms. Yvette (Cosmetology and Barber Educator)

Yvette is a licensed Cosmetologist and Barber with over 40 years of experience in the industry and has been teaching for over 19 years. She is passionate about her craft and passes the baton of knowledge to up-and-coming Cosmetologists and Barbers. She has always believed that making people feel good and look beautiful is fulfilling to her soul. Ms. Yvette is also a certified lash extension specialist.

Yvette’s favorite quote: “If you do what is easy your life will be hard. If you do what is hard your life will be easy.

Mr. Dennis (Cosmetology and Barber Educator)

Dennis is a licensed Cosmetologist with 18 years of experience and has been teaching for 10 years at multiple levels in the industry. He is passionate about his craft and passing on knowledge to up-and-coming Cosmetologists and Barbers. Mr. Dennis has always believed education is the road to success in this industry.

Dennis’s philosophy: “Be who you needed!”

Ms. Ive (Cosmetology and Esthetic Educator)

Ive is a licensed educator in cosmetology and esthetics with over 14 years of experience. The beauty industry has taught her so much about being your authentic self. Creating a space where we can help one another look and feel our best selves is her biggest passion. Passing her knowledge motivates Ms.Ive to stay working in the industry to continue bringing trends and the latest education to the classroom. Being able to have creative freedom in the industry and what we offer is absolutely one of a kind. She holds many skills & certifications including GK Hair keratin treatment, Dermalogica, and barbicide clean touch.

Ive’s philosophy: “How you do anything is how you do everything. You are responsible for the energy you bring into your space.”

Ms. Erika (Cosmetology and Esthetic Educator)

Erika has been in the beauty industry for over 33 years and teaching for over 22 years. Her passion for this industry has led her to the path of teaching,  She loves to see the faces of the new students on their first day of class all the way through to the last day at school when they have built the confidence to go out on their own. She has been a master educator for Pivot Point for most of her career, teaching everything from hair via nails to skin! She has helped students to get ready for competitions. She is still working on clients, she loves making them feel and look their best!

Erika’s philosophy: “If you want to be the very best in the beauty industry, your starting point is to select a great school, like Pivot Point Academy teaching one of the best curriculums currently available from Pivot Point International.”

Ms. Devon (Esthetic Educator)

Devon graduated from Pivot Point Academy with her esthetics license in 2006. She has worked in many facets of the esthetics industry from luxury retail to traditional spa work. Devon has also been a certified lash artist and educator since 2014. Her passion for the beauty industry lead her to obtain her esthetics teaching license in 2020. Devon loves introducing students to the esthetics side of the beauty industry and everything it has to offer, she believes this is the most rewarding job in the world.

Devon’s philosophy: “A little grace goes a long way.”

Mr. Michael (Cosmetology Educator)

Michael brings 25 years of salon and education experience and a passion for the industry. Michael is an award-winning and published cosmetologist, along with being a successful Hair Professional. He has been educated in some of the most exclusive Salons in the country and many have seen his platform work. Michael is also a Pivot Point graduate and thrives knowing he can help curate the next generation of Beauty Professionals.


Michael’s favorite quote: “Beauty is where you find it” (Madonna)

Mr. Mathew (Barber Educator)

Matthew Shelton Sr is a Master Barber with over 20 years of experience. Matthew Pursued his barber career in 2002 at McCoy Barber College on the South side of Chicago Illinois. He has always had a dream of becoming an Entrepreneur & professional licensed barber in this industry & it has allowed him to travel the world with his grooming skills. Most importantly he has started his own brand & barbershop which is growing tremendously.

Mathew’s favorite quote: “You must grow from the inside out. None can teach you; none can make you spiritual. There is no other teacher but your own soul.” (Swami Vivekananda)

Mr. Cobb (Barber Educator)

Nicholas Cobb is a committed husband, father, mentor, and Master Barber Instructor with 20+ years of technical and theoretical experience. He has a passion for education and the overall success of every student that crosses his path.

Nicholas’s goal is to cultivate the minds of our youth on the endless possibilities of the billion-dollar barbering industry and prepare every student to be career ready immediately after high school.

Team of Student Support and Services

Our Student Support and Services Team is here for you. From getting to know us, our educators, our campus and programs, creating a financial plan, FAFSA (financial aid, federal student aid) support via onboarding, and being around for questions you may have until your graduation and beyond. Our focus is on you being successful.


Michelle (School Director)

What sets us apart? Our culture, our mission. We have a professional energy and family culture. Our staff is an education gold mine, our owners are involved in the day-to-day and you can feel everyone LOVES what they do. You will experience that when you walk into Pivot Point Academy.

Read Michelle’s Interview in Voyage Chicago

I am a licensed Cosmetologist for 16 years and currently hold the role of the Director of our Admission team, Student Salon, Spa, and Barber Clinic.

Brianna (Admission Assistant)

Brianna is a Licensed Cosmetologist and Licensed Cosmetology Instructor with a deep sense of purpose in giving back to the beauty industry. Working with aspiring beauty professionals and witnessing their growth constantly motivates and inspires her. She is dedicated to empowering the new generation of beauty professionals and fostering their success in every way possible. Her promise is to be a supporter for students from their first visit to the Academy, through the rest of their careers.

Brianna’s philosophy: “With unwavering belief and relentless effort, you have the power to make your dreams a reality.”

Lisa (Lead Student Services and Financial Aid)

My experience and expertise: I have worked at Pivot Point Academy for over 14 years. I manage student services and assist with all student financial services responsibilities. I owe a Bachelor of Science Degree in Family and Consumer Sciences with a Minor in Business Administration.

Lisa’s mission: “I love helping our students from the start of their dream until they graduate from our program.”

Bridget (Guest Service Manager and Financial Aid Assistant)

Bridget chooses to have a career at Pivot Point Academy because this is a place where we help students grow into amazing beauty professionals. Pivot Point Academy welcomed her into the beauty industry. It introduced her to some of the most remarkable people in her life. She states the beauty industry has the warmest, kindest, and most accepting people that she has ever been honored to meet. Bridget loves working at Pivot Point Academy and being surrounded by people who inspire her and others daily.

Bridget’s philosophy: “Motivation is what gets you started. Habit is what keeps you going.”

Meleina (Guest Services for the Student Salon, Spa, and Barber Clinic)

Pivot Point Academy is a sanctuary for growth and passion! Meleina loves to work in an atmosphere where everyone can express themselves while working towards their ambitions.

Meleina”s favorite quote: “Beauty is an attitude.” (Anonymous)

Georgia (Guest Services for the Student Salon, Spa, and Barber Clinic)

I am a licensed Esthetician and Pivot Point Academy alumni. I enjoy working in the beauty industry in customer service and as an Esthetician. I love being part of the Pivot Academy team and watching future industry professionals grow and discover their beauty careers.

Georgia’s favorite quote: “Every day may not be good, but there is something good in every day”


  • I was recently at your Bloomingdale location this past Saturday.  Christopher cut my hair as well as did a color correction w/high lights.  Even though I was there for 5 hours he took his time to make sure that the job was being done right and asked instructors for feedback etc when needed.

    Well, the outcome came out FANTASTIC. I posted my picture on my Facebook as well as my personal weight watchers profile and I was bombarded with so many likes saying how cute the color/cut came out and how it complements my newly thinned out features.   I went drastic with a modified pixie cut and I went for it 🤣!!

    I’m hoping that Christopher is available the next time I go for a trim and touch up 😊😊

    Linda B.

    I chose pivot point intentionally because I’ve always loved makeup. Going through all the phases and learning all the curriculum I’ve never been so happy to become a well-rounded hairstylist knowing all techniques and learning all different hair types. I’ve never been so blessed to be working at Sharon Daniel Salon to further my career and make everyone feel beautiful!

    Alissa M.
  • I chose Pivot Point because of its professional but fun atmosphere. I feel that they took cosmetology as seriously as I did but everyone was still warm and welcoming! I am now working at a Redken elite salon in Chicago and I feel like I’ve found a home in my rising salon!

    Mikey D.

    Pivot Point Academy is not only a school, it is a home. This place helped me branch out into a whole different person. I tried things I never knew I would try and accomplished so much more than I would’ve ever thought. Pivot Point allowed me to find another home at Sorelle Salon in Bartlett. I am a full-time stylist now doing hair, makeup, spray tans, lash extensions, lash lifts, and nails! This industry offers so much and Pivot Point helped me realize beauty is unstoppable!

    Gabby B.
  • I chose Pivot Point Academy because I wanted a supportive, family-like school. I knew from the minute I toured the academy; I was home. The educators were amazing, my classmates were always cheering me on and the rest of the team always had my back. I knew going to Pivot Point I would have the best cosmetology education and opportunities following graduation. I was given all of that, plus so much more.

    Savannah F.

    I chose Pivot Point because it had always been highly recommended to me and frankly; no other school compared. I felt welcomed and at home right away, so I knew it was the right choice. After graduating from Pivot Point, I was able to come across an amazing job opportunity at The Mixx Hair Salon where I am now a full-time hairstylist and lead makeup artist.

    Nathaly L.